GFI MailArchiver Frequently Asked Questions (FAQ)

The information in this article applies to:

  • GFI MailArchiver for Exchange 4
  • GFI MailArchiver for Exchange 5
  • GFI MailArchiver for Exchange 6

Article ID: KBID003451

Query keywords: FAQ, Frequently Asked Questions

The following is a list of frequently asked questions. The questions are categorized as follows:

  • Pre-installation
  • Installation and Configuration
  • Troubleshooting
  • Exporting Emails

Pre-installation

Can GFI MailArchiver run on a Virtual Server?

How does GFI MailArchiver archive emails?

What database shall I use for the GFI MailArchiver archive stores?

What backup software is supported by GFI MailArchiver?

How large will the GFI MailArchiver index grow?

How do I upgrade to the latest version or service release of GFI MailArchiver?

Installation and Configuration

What is required to get the GFI MailArchiver Mailbox Synchronization working correctly?

How can I stop spam emails from being archived by GFI MailArchiver?

How can I move GFI MailArchiver to a new server?

How can I view other user’s emails in GFI MailArchiver?

Troubleshooting

Why do I receive the error message ‘Mailbox could not be opened using current credentials’ when exporting emails from a mailbox?

GFI MailArchiver is loading up correctly and is returning a blank page. How can I register ASP.NET with my IIS Web Server?

Exporting Emails

How do I archive emails which had been previously exported by GFI PST-Exchange Email Export tool?

 

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