New build of GFI EventsManager 8.1 (build 20080702) uploaded

The information in this article applies to:

  • GFI EventsManager 8

Article ID: KBID003353

Query keywords: builds, release, service, service release, System Requirements

A new build of GFI EventsManager 8.1 (build 20080702) has been uploaded.

Changes within this service release include:

  • NEW: Reminder-ware and eCommerce integration
  • NEW: DICR optimizations: (i) Improved quick start dialog (ii) Quick start guides for adding event sources, creating rule and working with database operation (iii) From the reporting page you can download and install the report pack as well as launch open it once it is installed (iv) Improved installation process
  • NEW: SNMP traps v2 alerting support
  • NEW: Support for passing field names as parameters in run command actions for rules
  • FIXED: ESM stops collecting Syslog and w3c events when SQL Audit was not enabled from the license
  • FIXED: Logging system was enhanced, it doesn’t create anymore empty files
  • FIXED: Import settings when the database contained null filters
  • FIXED: Installation kit on 64 bit systems, the dependencies were not detected correctly in all situations
  • FIXED: Added option in database operations for exporting data from main database or backup database
  • FIXED: Problem with encryption, on some machines encrypted data cannot be decrypted correctly
  • FIXED: Random crash in w3c collector
  • FIXED: Email alerts bug caused by invalid characters in xml
  • FIXED: Encryption now works when FIPS compliant algorithms are required 
  • FIXED: Import of factory settings now works for changes on default items too
  • FIXED: Some MIB import issues related to presence of multiple new line characters
  • FIXED: Import issues related to database operations and alerting settings
  • FIXED: A crash in command line export tool
  • FIXED: Import of Application and service logs now works
  • FIXED: Problem with queries that contain “.”
  • FIXED: Problem with events category classification, settings were no longer retained after upgrade
  • FIXED: Some issues in MIB Importer and also added better error reporting
  • FIXED: The Process events – selected machines link from the Quick Launch Console did not work
  • FIXED: Reporting page - some UI updates
  • FIXED: Reporting page - Cancel button needed to be clicked twice to stop the downloads
  • FIXED: Changed the way Microsoft Visual C++ run-time files and operating system components required by EventsManager8 are installed. This will fix some random bug in installing these files.
  • FIXED: Some UI fixes regarding reminder-ware
  • FIXED: Some text were corrected

Known Issues:

  1. On some x64 systems ESM management console or service crashes randomly. This issue seems to be caused by a component of .Net Framework 2.0 that is used to convert .Net binaries to native code binaries for faster execution. A workaround for this issue is to run the following command on that system: "ngen uninstall *". This command will remove all native binaries and will cause the .Net runtime to directly interpret the .Net binaries at runtime. This will cause some performance loss for ESM
  2. On Windows XP SP3, SQL Audit will not work. That is an indirect cause of the fact that on Windows XP SP3, MSXML6 needs to be installed twice before SQL Object Management Tools recognize it as installed. This is a Microsoft bug. MSXML6 is a prerequisite of SQL Object Management Tools and both are prerequisites of SQL Audit. When I install automatically MSXML6 from the installation kit, SQL Object Management Tools will not recognize it as installed so it will fail to install also. The only solution for this Microsoft problem is to manually reinstall MSXML6 (repair reinstall) then install SQL Object Management Tools.
  3. Installation of prerequisites fails unexpectedly in some situations. This is an issue that happens only on some OS, the cause is not known yet. EventsManager 8 prerequisites just fail to install automatically after download. If this happens the prerequisites need to be installed manually.
  4. Upgrading from a previous version could trigger “database backend failed to update” error. If this happens, you need to restore the database settings manually from the ESM console.

System requirements for Events Manager 8.1:

  • Processor: 2.5 gigahertz (GHz) or higher processor clock speed
  • RAM: 1024 megabytes (MB)
  • Hard Disk: 2 gigabytes (GB) of available space
  • Others: Keyboard and mouse or compatible pointing device

Software requirements – Installation machine(s):

  • .NET framework 2.0
  • Microsoft Data Access Components (MDAC) 2.8 or later
  • Access to MSDE / SQL Server 2000 or later

Software requirements – Scanned machine(s):

Windows event log scanning:

  • Remote registry service must be enabled
  • Windows audit service must be enabled
  • VISTA machines must be within the same domain as the scan server as well as have UAC disabled

W3C log scanning:

  • The source folders must be accessible via Windows shares

Syslog and SNMP Traps:

  • Sources/senders must be configured to send messages to the computer/IP address where GFI Events Manager is installed