GFI MailArchiver Outlook Connector Synchronisation Days Span

The information in this article applies to:

• GFI MailArchiver for Exchange 6

Article ID: KBID001934

Query keywords:

Issue Encountered:

It is often required that the emails older than a year are shown in GFI MailArchiver Outlook Connector.  The default behaviour is that it only synchronises and keeps the last 365 days worth of emails.

Solution:

The default behaviour can be altered by changing a special key in the GeneralSettings.xml configuration file.

The procedure to do is, is as follows:

1. Close Microsoft Outlook.
2. Go to the user Local Settings folder and locate the GFI\MailArchiver6 path:
   
   Microsoft Windows XP and earlier: <c:\Documents and Settings\userA\Local Settings\Application Data\GFI\MailArchiver6\>
   Microsoft Windows Vista: <c:\Users\userA\AppData\Local\GFI\MailArchiver6\>
    
3. Open the GeneralSettings.xml file using a text editor.
4. Locate the SynchronizeDaysSpan element and change the value from 365 (default) to the number of days worth of emails you want to see in the Outlook Connector.
    
   Example: To view the last 5 years worth of emails set the line as:
    
   <SynchronizeDaysSpan>1826</SynchronizeDaysSpan>
    
5. Save and close the GeneralSettings.xml file.
6. Delete the local cache from the same directory.  This is normally a long number with FDB extension.  If you are not sure which one you want to delete, open the StoreSettings.xml and locate the Store ID attributed with the user whose cache you want to affect.
7. Open Microsoft Outlook.
8. Leave Microsoft Outlook open until the GFI MailArchiver store synchronises.