Can I install a virus scanner, or make use of backup software on the same machine that is running GFI FAXmaker?

The information in this article applies to:

• GFI FAXmaker for Exchange 10
• GFI FAXmaker for Exchange 7
• GFI FAXmaker for Exchange 9
• GFI FAXmaker for Exchange/SMTP 12
• GFI FAXmaker for Exchange/SMTP 14

Article ID: KBID001523

Query keywords: Antivirus, anti-virus, Backup

Anti-virus and backup software make GFI FAXmaker for Exchange mal-function because they deny access to certain files. It is therefore advised to disable this kind of software from scanning the GFI FAXmaker for Exchange directory, the <WINNT\Temp> directory, the GFI FAXmaker address and the GFI FAXmaker connector or uninstall such software completely from the machine running GFI FAXmaker for Exchange.

We also recommend you review http://support.microsoft.com/?kbid=328841 which contains Microsoft recommended 3rd party realtime exclusions for Microsoft Exchange server.